Over on the right side of this page is a (fairly long) web form, but it really isn’t that much. There’s four little sections:
- Your Contact Information
- Your Business Information
- Your Service Selection
- Your “Tell Us What We Need To Know” Section
Your Contact Information
We definitely want to know who we’re helping… So we’re requiring First Name, Last Name and Email Address, but we also would like to know the Best Phone Number to reach you with.
Now, we always start with an email reply, but as we move forward, we’re going to want to talk to you.
Your Business Information
It is not required, but we would like to know what business you’re with so we can better prepare ourselves for what to expect. We like to get to the “nitty-gritty” and of course, if we have your business information we can do some initial homework.
Your Service Selection
Here’s where you get to select which service – or all – make the most sense for your current “situation.”
We always provide a Free Initial Consultation, so if you’re not sure what’s really going on, we can help identify which of our three Assessments will benefit your business the most:
- Network Performance Assessment
This is for you if you’re looking to add a network intensive service, like Voice Over IP or a Hosted Phone System. This is also the best assessment if you’re fighting inconsistent or slow network or wireless speeds. - ISP Connectivity Audit
This is for you, if you are fairly certain the Internet Service Provider is your network problem. Great for customers of Time Warner (Spectrum) Internet. This Assessment helps us get you the specific service requests you need to make with your provider to get them to actually fix their network. - Security Risk Assessment
This is for you if you’re tired of keeping your fingers-crossed that nothing bad is going to happen. If you know its been over a year since you’ve updated your Anti-Virus Protection, have a router that’s more than two years old, or don’t even know what Ransom-Ware is.
Your “Tell Us What We Need To Know” Section
This is simply a text box that you can use to provide as much – or as little – information as you feel necessary. We’ve seen this left blank, we’ve seen this with just “PLEASE HELP!” and we’ve even had a few customers tell us their “life stories” (literally 10+ pages)… We prefer a good paragraph or two, so we can get a little insight as to what has you pulling out your hair.